At Costa Maison (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, costamaison.com, or interact with our services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

  • Name, email address, phone number, and mailing address

  • Information provided when requesting a consultation, submitting an inquiry, or signing up for newsletters

b. Non-Personal Information

  • Browser type, device information, operating system, and IP address

  • Pages visited, time spent on pages, and navigation patterns

  • Cookies and similar tracking technologies

c. Sensitive Information

  • Payment details for deposits, purchases, or services are collected securely through third-party payment processors. We do not store sensitive payment information on our servers.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Responding to inquiries and providing requested services

  • Sending updates, newsletters, and marketing communications (with your consent)

  • Improving our website, services, and customer experience

  • Conducting research and analysis to enhance our offerings

  • Complying with legal obligations and protecting our rights

3. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: Third-party vendors who help us provide services, manage communications, or process payments

  • Legal Requirements: When required by law or legal processes

  • Business Transfers: In the event of a merger, acquisition, or sale of assets

  • Consent: With your explicit permission

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and other tracking technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage or disable cookies in your browser settings, but some features of the site may not function properly without them.

5. Your Rights

Depending on your location, you may have the following rights:

  • Accessing and requesting a copy of personal data we hold about you

  • Correcting or updating inaccurate or incomplete information

  • Requesting the deletion of personal data

  • Opting out of marketing communications

To exercise these rights, please contact us at the email or mailing address provided below.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we take security seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If we learn we have inadvertently collected information from a child, we will take steps to delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Costa Maison
7901 4th Street North – Suite 300,
St. Petersburg, FL 33702
(813) 551-3500